Privacy Policy

Quality work from dedicated professionals.

Last Updated: September 2026

Privacy Policy

Trego Building Solutions Ltd respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect personal information when you contact us, use our website or enquire about our services.

Our approach is designed around applicable UK data-protection requirements, including the UK GDPR and Data Protection Act 2018, as applicable. The ICO states that organisations processing personal information generally need to provide clear information about why data is collected, how it is used, retention and sharing.

 

1. Who We Are

Trego Building Solutions Ltd

Company Number: SC896832

Registered Office:

0/2 73 Bowman Street
Glasgow
Scotland
G42 8LF

Email: TREGOBUILDINGSOLUTIONS@GMAIL.COM

Telephone: +44 7438 410332


2. Information We May Collect

Depending on how you interact with us, we may collect:

  • Name
  • Email address
  • Telephone number
  • Property address
  • Project address
  • Information about your construction requirements
  • Correspondence with us
  • Quotation and project information
  • Information provided through contact forms
  • Website usage information
  • Technical information such as IP address and browser information where collected through website technologies

We only seek information that is reasonably relevant to the purpose for which it is collected.


3. How We Collect Information

We may collect information when you:

  • Contact us by email
  • Call us
  • Complete a website enquiry form
  • Request a quotation
  • Discuss a project with us
  • Enter into a contract with us
  • Communicate with us about an existing project
  • Visit or use our website

4. Why We Use Your Information

We may use personal information to:

  • Respond to enquiries
  • Prepare quotations
  • Discuss construction projects
  • Provide services
  • Communicate about projects
  • Arrange appointments or site visits
  • Process invoices and payments
  • Maintain business records
  • Manage our customer relationships
  • Deal with complaints
  • Meet legal or regulatory obligations
  • Protect our business and website
  • Improve our website and services

The appropriate lawful basis depends on the specific processing activity. UK data-protection law provides several lawful bases, including contract, legal obligation, legitimate interests and consent where applicable.


5. Legal Basis

Depending on the circumstances, we may process your information because:

Contract

Processing may be necessary to enter into or perform a contract with you.

Legitimate Interests

We may process information where necessary for legitimate business purposes, provided that your rights and interests are appropriately considered.

Legal Obligation

We may process information where required to comply with applicable legal or regulatory obligations.

Consent

Where consent is required, we will request it and you may withdraw consent where applicable.


6. Sharing Personal Information

We do not sell personal information.

We may share relevant information where reasonably necessary with:

  • Contractors or subcontractors involved in a project
  • Professional advisers
  • Accountants
  • IT or website service providers
  • Payment or financial service providers
  • Insurance providers
  • Government or regulatory bodies where legally required
  • Legal advisers where necessary

We only share information where there is an appropriate reason and, where required, a lawful basis.


7. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.


8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Some records may need to be retained for longer periods where required for accounting, tax, legal, contractual, insurance or regulatory purposes.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.


9. Your Data Protection Rights

Depending on the circumstances, you may have rights concerning your personal information, including rights to:

  • Request access to your personal information
  • Ask for inaccurate information to be corrected
  • Request deletion where applicable
  • Request restriction of processing in certain circumstances
  • Object to certain processing
  • Request portability of certain information
  • Withdraw consent where processing relies on consent

These rights are subject to applicable legal conditions and exemptions. The ICO identifies these individual rights within its UK data-protection guidance.


10. Making a Privacy Request

If you would like to exercise a data-protection right or ask a question about how we use your information, contact:

TREGOBUILDINGSOLUTIONS@GMAIL.COM

Please provide enough information for us to identify your request and respond appropriately.


11. Complaints

If you have concerns about how we process your personal information, please contact us first so we can investigate your concern.

You also have the right to raise a concern with the UK’s data protection regulator:

Information Commissioner’s Office (ICO).

The ICO provides guidance and complaint routes for individuals concerned about how organisations handle personal information.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices or applicable legal requirements.

The latest version will be published on this website with the relevant update date.

Last Updated: September 2026

Terms and Conditions

These Terms and Conditions govern the use of the Trego Building Solutions Ltd website and, where applicable, the provision of services by Trego Building Solutions Ltd.

1. About Us

Trego Building Solutions Ltd is a company registered in Scotland.

Company Number: SC896832
Registered Office: 0/2 73 Bowman Street, Glasgow, Scotland, G42 8LF.

References to “we”, “us”, “our” or “Trego Building Solutions” mean Trego Building Solutions Ltd.

References to “you” or “client” mean the person or organisation making an enquiry, entering into an agreement with us or using our website.


2. Website Information

We make reasonable efforts to ensure that information published on our website is accurate and up to date.

However, website information is provided for general information and does not constitute a quotation, technical specification, professional advice or contractual offer unless expressly stated otherwise.


3. Project Quotations

Where requested, we may provide a quotation or estimate based on the information available to us at the time.

A quotation may specify:

  • Scope of works
  • Materials
  • Labour
  • Estimated timescales
  • Price
  • Payment arrangements
  • Exclusions
  • Other project-specific conditions

Unless otherwise stated, a quotation is subject to the assumptions and exclusions contained within it.


4. Scope of Works

Construction work will be carried out according to the agreed scope.

Any additional work requested by the client may be treated as a variation and may result in additional charges or changes to the completion date.

Where reasonably practicable, variations will be discussed and agreed before additional work is undertaken.


5. Site Conditions

Construction work can be affected by conditions that cannot reasonably be identified before work begins.

These may include:

  • Hidden defects
  • Unforeseen structural conditions
  • Existing services
  • Access restrictions
  • Ground conditions
  • Water damage
  • Previous defective work
  • Other unforeseen site circumstances

Where such circumstances materially affect the work, we may discuss changes to the scope, cost or programme with the client.


6. Client Responsibilities

The client is responsible for providing accurate information relevant to the project.

Where applicable, the client should provide reasonable access to the property and work areas.

The client should also inform us of known hazards, restrictions, access issues or relevant property information that may affect the works.


7. Planning and Permissions

Unless specifically included in our written agreement, the client remains responsible for obtaining planning permissions, building warrants, landlord approvals, consents or other permissions required for their project.

Where appropriate, we may advise the client that professional or statutory approval should be obtained before works proceed.


8. Payment

Payment terms will be stated in the applicable quotation, invoice or written agreement.

Where deposits or staged payments apply, these will be communicated before work begins.

Failure to make payments when due may affect the continuation or scheduling of works, subject to the terms of the relevant agreement and applicable law.


9. Cancellation

Cancellation arrangements may depend on the type of project, contract and whether work has already commenced.

Any cancellation charges or non-refundable costs will be communicated where applicable and will be subject to applicable consumer and contract law.


10. Defects and Complaints

If you believe that agreed works have not been completed correctly, please contact us as soon as reasonably possible with details of the issue.

We will review the matter and, where appropriate, arrange an inspection or discuss a suitable resolution.


11. Liability

Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful.

We will not be responsible for losses caused by circumstances outside our reasonable control, subject to applicable law.

For business clients, any agreed contractual limitations of liability will be set out in the applicable contract or quotation.


12. Force Majeure

We will not be liable for delays caused by circumstances beyond our reasonable control, including severe weather, natural events, industrial disputes, supply-chain disruption, government restrictions, utility failures or other unforeseen circumstances.

Where a significant delay occurs, we will seek to communicate the situation to the client and discuss the revised programme.


13. Intellectual Property

Unless otherwise stated, website text, branding, graphics, photographs and other original content belonging to Trego Building Solutions Ltd may not be reproduced, copied or commercially used without permission.


14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the content, availability, security or privacy practices of third-party websites.


15. Governing Law

These Terms and Conditions are governed by the laws of Scotland.

Subject to any mandatory rights or protections applicable to a consumer, disputes relating to these Terms shall be subject to the jurisdiction of the Scottish courts.